The Public Service Alliance of Canada (PSAC) and the Union of Veterans Affairs’ Employees (UVAE) are sounding the alarm over ongoing mental health issues at Veterans Affairs’ Canada (VAC) and calling for permanent solutions to help both veterans and VAC employees.
Excessive workloads, tight turnaround times and multiple incompatible processes and computerized systems are causing delays for veterans in accessing critically needed services. Despite calls by veterans, their advocates and workers at VAC, problems are getting worse and both veterans and workers are suffering.